Help Center
Frequently asked questions.
Everything creators ask before their first simulcast. Can't find it? The studio team replies within 24 hours.
Getting started
What is King Push in one sentence?+
A phone-first live studio that pushes one stream to YouTube, Instagram, Twitch, and any custom RTMP destination simultaneously — with a TV-director control board and real-time stats.
Do I need OBS, a laptop, or a capture card?+
No. King Push is built entirely for iOS 16+ and Android 12+. If your phone can run the app, it can direct a four-destination broadcast.
How long does setup take?+
About 60 seconds per platform to link accounts via OAuth, then one tap on Go Live. Most creators do their first simulcast within five minutes of installing.
Streaming & quality
What upload speed do I need?+
5 Mbps upload comfortably handles 1080p60 to four destinations. On weaker networks, King Push auto-adapts bitrate per destination down to 720p30 so the show always goes on.
How low is the latency, really?+
Sub-380ms glass-to-glass on modern chipsets with the v2.0 hardware-accelerated pipeline — fast enough that chat feels like a real conversation.
Can I add my own RTMP server?+
Yes — on Creator Pro and Studio plans, paste any RTMP URL + key (Twitch, Facebook, a private MediaMTX box, anything) and it appears as a destination with full telemetry.
Does multistreaming drain my battery?+
Average drain is −8%/hour on current flagships with the thermal profile staying "optimal". Marathon streamers should keep a charger handy anyway — like always.
Account & billing
Is the free plan actually free?+
Yes: two destinations, unlimited streams, no card required. Upgrade only when you need more destinations, 1080p60, or the full director board.
How do cancellations and refunds work?+
Cancel in two taps; access continues until the end of the paid period. Fees are non-refundable except where law requires — see the Terms for details.
What happens to my data if I delete my account?+
Personal data is purged within 30 days; billing records are retained where tax law requires. Your stats exports are yours to download anytime.
Privacy & safety
Who can see my streams and chat?+
Whoever you broadcast to — each platform's rules apply on that destination. Chat visible in your unified aggregator is the same chat visible publicly on each platform.
How do you handle copyright strikes?+
We surface flagged-audio events instantly in the director feed so you can mute a destination before damage spreads, and we process valid DMCA notices promptly. Read our Stream Safe guide for licensing basics.
Where do I report harmful content or harassment?+
Use the in-stream report action or contact us — our safety team reviews reports within 24 hours.
Still stuck?Send us a message — a human (who streams) will reply.
Contact the studio